IX4-200D no SSH access

Hello,



i run into a problem with the SSH access to my IX4-200d (Firmware: 2.1.50.30227). The WebGui is fine, the support access is activated and a couple of times stopped and started.

SSH reports a connection refused always.



Because of a shell script running on the box, i am able to take a look into the log.

2020/09/03 16:00:05.114809: executord[1013.40d81e30]: TRACE: cfgReload(1916): Requested reload
2020/09/03 16:00:05.116056: executord[1013.40d81e30]: DEBUG: sshd args are '-D'
2020/09/03 16:00:05.118080: executord[10103.40d81e30]: DEBUG: child_init: starting /usr/sbin/sshd maxmem 20971520 maxfd 0 nice 0
2020/09/03 16:00:05.123018: executord[1013.40d81e30]: (1528) DIAGNOSTIC: Started sshd[10103]
2020/09/03 16:00:05.123735: executord[1013.40d81e30]: (1538) DIAGNOSTIC: restarted sshd
2020/09/03 16:00:05.146651: executord[1013.40d81e30]: DEBUG: child 10103 exited
2020/09/03 16:00:05.147246: executord[1013.40d81e30]: (1535) DIAGNOSTIC: sshd[10103] terminated with status 255
2020/09/03 16:00:06.063586: appweb[1111.4c935480]: TRACE: getIndexInternal(1096): message 4 is not in category '115' (25)
2020/09/03 16:00:06.065333: appweb[1111.4c935480]: TRACE: getIndexInternal(1082): message 501 has no type '1'
2020/09/03 16:00:06.065950: appweb[1111.4c935480]: DEBUG: getIndexInternal(1068): No more (2)
2020/09/03 16:00:06.153139: executord[1013.40d81e30]: DEBUG: Checking for updated arguments
2020/09/03 16:00:06.153802: executord[1013.40d81e30]: TRACE: cfgReload(1916): Requested reload
2020/09/03 16:00:06.155075: executord[1013.40d81e30]: DEBUG: sshd args are '-D'
2020/09/03 16:00:06.157069: executord[10146.40d81e30]: DEBUG: child_init: starting /usr/sbin/sshd maxmem 20971520 maxfd 0 nice 0
2020/09/03 16:00:06.172982: executord[1013.40d81e30]: (1528) DIAGNOSTIC: Started sshd[10146]
2020/09/03 16:00:06.174068: executord[1013.40d81e30]: (1538) DIAGNOSTIC: restarted sshd
2020/09/03 16:00:06.181967: executord[1013.40d81e30]: DEBUG: child 10146 exited
2020/09/03 16:00:06.182562: executord[1013.40d81e30]: (1535) DIAGNOSTIC: sshd[10146] terminated with status 255
2020/09/03 16:00:06.229535: appweb[1111.4509b480]: TRACE: periph_ptp_start_i(218): periphermals: dest dir = public/Media/Pictures
2020/09/03 16:00:06.230122: appweb[1111.4509b480]: TRACE: periph_ptp_start_i(242): periphermals: ptp dest dir:/mnt/soho_storage/samba/shares/public/Media/Pictures

Is there any other option to get access to the box to fix this issue?

Any help welcome.



Regards

Ruebezahl,

Usually these boxes have some way to recover using a USB drive that has some special binaries on it so it will do the rescue during power up. Look at Iomega/Lenovo website to find the rescue FW for your box.

If you cannot find any rescue FW like that, then you need to connect serial console, so that you can observe what's going on during boot. And then possibly load a Debian kernel/rootfs such as one I released, and try booting with it:

https://forum.doozan.com/read.php?2,12096

-bodhi
===========================
Forum Wiki
bodhi's corner (buy bodhi a beer)

Bodhi,

thanks for that answer, looks like that i must go the long way.....
Was looking for detailed HowTo to access the serial console on the IOMEGA IX4-200d, but can't find really useful information about that.
But found the Lenovo recovery software.

Regards

I have recovered/upgraded before on similar device and ssh service was disabled after reboot but some flag/file still on the system triggered the ssh access enabled warnings. The webui and lcd were saying ssh was enabled but when visiting the page to enable/disable the ssh service, it was disabled.
try:
http://ix4-200d/manage/diagnostics.html



Edited 2 time(s). Last edit at 12/15/2020 03:58PM by scraamble.