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IX4-200D no SSH access

Posted by Ruebezahl 
IX4-200D no SSH access
September 03, 2020 11:19PM
Hello,



i run into a problem with the SSH access to my IX4-200d (Firmware: 2.1.50.30227). The WebGui is fine, the support access is activated and a couple of times stopped and started.

SSH reports a connection refused always.



Because of a shell script running on the box, i am able to take a look into the log.



2020/09/03 16:00:05.114809: executord[1013.40d81e30]: TRACE: cfgReload(1916): Requested reload
2020/09/03 16:00:05.116056: executord[1013.40d81e30]: DEBUG: sshd args are '-D'
2020/09/03 16:00:05.118080: executord[10103.40d81e30]: DEBUG: child_init: starting /usr/sbin/sshd maxmem 20971520 maxfd 0 nice 0
2020/09/03 16:00:05.123018: executord[1013.40d81e30]: (1528) DIAGNOSTIC: Started sshd[10103]
2020/09/03 16:00:05.123735: executord[1013.40d81e30]: (1538) DIAGNOSTIC: restarted sshd
2020/09/03 16:00:05.146651: executord[1013.40d81e30]: DEBUG: child 10103 exited
2020/09/03 16:00:05.147246: executord[1013.40d81e30]: (1535) DIAGNOSTIC: sshd[10103] terminated with status 255
2020/09/03 16:00:06.063586: appweb[1111.4c935480]: TRACE: getIndexInternal(1096): message 4 is not in category '115' (25)
2020/09/03 16:00:06.065333: appweb[1111.4c935480]: TRACE: getIndexInternal(1082): message 501 has no type '1'
2020/09/03 16:00:06.065950: appweb[1111.4c935480]: DEBUG: getIndexInternal(1068): No more (2)
2020/09/03 16:00:06.153139: executord[1013.40d81e30]: DEBUG: Checking for updated arguments
2020/09/03 16:00:06.153802: executord[1013.40d81e30]: TRACE: cfgReload(1916): Requested reload
2020/09/03 16:00:06.155075: executord[1013.40d81e30]: DEBUG: sshd args are '-D'
2020/09/03 16:00:06.157069: executord[10146.40d81e30]: DEBUG: child_init: starting /usr/sbin/sshd maxmem 20971520 maxfd 0 nice 0
2020/09/03 16:00:06.172982: executord[1013.40d81e30]: (1528) DIAGNOSTIC: Started sshd[10146]
2020/09/03 16:00:06.174068: executord[1013.40d81e30]: (1538) DIAGNOSTIC: restarted sshd
2020/09/03 16:00:06.181967: executord[1013.40d81e30]: DEBUG: child 10146 exited
2020/09/03 16:00:06.182562: executord[1013.40d81e30]: (1535) DIAGNOSTIC: sshd[10146] terminated with status 255
2020/09/03 16:00:06.229535: appweb[1111.4509b480]: TRACE: periph_ptp_start_i(218): periphermals: dest dir = public/Media/Pictures
2020/09/03 16:00:06.230122: appweb[1111.4509b480]: TRACE: periph_ptp_start_i(242): periphermals: ptp dest dir:/mnt/soho_storage/samba/shares/public/Media/Pictures




Is there any other option to get access to the box to fix this issue?

Any help welcome.



Regards
Re: IX4-200D no SSH access
September 04, 2020 12:54AM
Ruebezahl,

Usually these boxes have some way to recover using a USB drive that has some special binaries on it so it will do the rescue during power up. Look at Iomega/Lenovo website to find the rescue FW for your box.

If you cannot find any rescue FW like that, then you need to connect serial console, so that you can observe what's going on during boot. And then possibly load a Debian kernel/rootfs such as one I released, and try booting with it:

https://forum.doozan.com/read.php?2,12096

-bodhi
===========================
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Re: IX4-200D no SSH access
September 05, 2020 08:34AM
Bodhi,

thanks for that answer, looks like that i must go the long way.....
Was looking for detailed HowTo to access the serial console on the IOMEGA IX4-200d, but can't find really useful information about that.
But found the Lenovo recovery software.

Regards
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